Privacy Policy
Effective Date: October 8, 2026
LV1 Technology LLC, doing business as LV1 Security & Technology (“LV1,” “we,” “us,” or “our”), respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, request a quote or consultation, schedule service, respond to an advertisement, or use our products and services.
This Privacy Policy applies to lv1tech.com and to information we receive in connection with our residential and commercial security, surveillance, access control, networking, audio/video, smart technology, monitoring, support, and related services.
Information We Collect
We may collect information that you voluntarily provide to us, including:
Name
Email address
Telephone number
Service or installation address
Business or company information
Appointment and scheduling information
Information submitted through contact forms, lead forms, quote requests, advertisements, email, telephone calls, text messages, or social media
Information about the products or services you are interested in
Information reasonably necessary to prepare a proposal, install equipment, provide service, maintain customer accounts, or provide technical support
Payment and billing information when you purchase products or services
When you become a customer, we may also maintain information concerning your property, installed equipment, system configuration, service history, monitoring or support subscriptions, and related account records.
Payment information may be processed by third-party payment processors. LV1 does not necessarily receive or retain complete payment-card information.
Information Collected Automatically
When you visit our website, we and service providers acting on our behalf may automatically collect information such as:
IP address
Browser and device information
Operating system
Pages viewed
Date and time of visits
Referring website or advertising source
Interactions with our website
Approximate geographic information
Advertising and analytics identifiers
Cookie and similar technology information
Cookies and similar technologies may be used to operate the website, understand website traffic and performance, measure advertising effectiveness, and improve our services.
Cookies can be used to recognize a browser over time and to measure website activity. Federal Trade Commission
How We Use Information
We may use information we collect to:
Respond to questions and inquiries
Provide estimates, proposals, consultations, and recommendations
Schedule appointments and installations
Provide products, services, monitoring, maintenance, and technical support
Create and maintain customer accounts
Communicate about appointments, projects, service requests, and account activity
Process payments and maintain business records
Improve our website, services, and customer experience
Measure website traffic and advertising performance
Conduct marketing and advertising
Follow up with prospective customers
Prevent fraud, misuse, or security incidents
Comply with legal, regulatory, licensing, accounting, and insurance requirements
Enforce our agreements and protect our legal rights
We seek to collect and retain information appropriate to legitimate business needs rather than collecting information unnecessarily, consistent with FTC business-security guidance. Federal Trade Commission
Advertising, Analytics, and Lead Generation
LV1 may use advertising, analytics, website measurement, and lead-generation services provided by third parties.
These services may include platforms and providers such as Google, Meta/Facebook/Instagram, Thryv, Squarespace, and other advertising or analytics providers.
When you interact with one of our advertisements or visit our website, these providers may collect or receive information such as cookie identifiers, IP addresses, device information, advertising interactions, and website activity.
Information collected directly by a third-party platform is also subject to that provider’s own privacy policies.
Service Providers and Business Partners
We may disclose information to companies that help us operate our business or provide services to customers. Depending on the service involved, these may include providers of:
Website hosting and website analytics
Advertising and marketing
Customer relationship and business management software
Scheduling and appointment services
Call answering and communications
Email and productivity services
Payment processing
Security and alarm monitoring
Cloud-based security and technology services
Technical support
Data hosting and storage
Accounting, insurance, legal, and other professional services
Examples of providers used by LV1 may include Squarespace, Thryv, Google, Meta, simPRO, Calendly, PATLive, Alarm.com, Becklar, OneVision, Stripe, and similar providers, depending on the services you use.
These providers may receive information as reasonably necessary to perform services for LV1 or our customers.
Sale and Sharing of Personal Information
LV1 does not sell personal information for monetary compensation.
We may disclose limited information to advertising, analytics, technology, and service providers as described in this Privacy Policy. Some privacy laws may define certain advertising-related disclosures more broadly as a “sale,” “sharing,” or use for targeted advertising.
Where applicable law gives you a right to opt out of such processing, you may contact us using the information below.
Text Messages and Mobile Information
If you provide a mobile telephone number, LV1 may use it for communications related to inquiries, estimates, appointments, installations, service, account activity, technical support, and other customer-service matters.
Where you separately consent to marketing text messages, message frequency may vary. Message and data rates may apply. Consent to receive marketing text messages is not a condition of purchasing goods or services.
You may reply STOP to an applicable marketing text message to opt out and HELP for assistance.
Mobile opt-in information and text-message consent will not be sold or provided to unaffiliated third parties for their own marketing or promotional purposes. We may provide information to communications providers and other service providers solely as reasonably necessary to deliver or support our messaging services.
Telephone Calls
Calls to or from LV1 may be handled by employees or third-party customer-service providers. Calls may be recorded or monitored when permitted by applicable law and when appropriate notice is provided.
Security and Property Information
Because LV1 provides security and technology services, some customer information may relate to a property, installed equipment, system configuration, or service history.
We use such information for legitimate purposes associated with designing, installing, maintaining, monitoring, supporting, or servicing customer systems and for other purposes described in this Privacy Policy.
We take reasonable administrative, technical, and organizational measures designed to protect information in our possession. However, no electronic system, transmission, or storage method can be guaranteed to be completely secure.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining customer and warranty records, fulfilling contractual obligations, resolving disputes, complying with legal and accounting requirements, and protecting our rights.
Retention periods may differ depending on the type of information and our relationship with you.
Your Privacy Choices
Depending on where you live and applicable law, you may have rights concerning your personal information, which may include the right to:
Request access to certain personal information
Request correction of inaccurate information
Request deletion of certain information
Request information about certain disclosures
Opt out of certain advertising or marketing activities
Withdraw consent where processing is based on consent
These rights may be subject to exceptions permitted by law.
To submit a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests.
Marketing Communications
You may unsubscribe from promotional emails by using the unsubscribe mechanism included in the communication or by contacting us.
You may opt out of applicable marketing text messages by replying STOP.
Even if you opt out of marketing communications, we may continue sending non-promotional communications concerning appointments, active projects, service requests, security services, billing, or your customer relationship with LV1.
Cookies and Browser Controls
Most browsers allow you to control or delete cookies through browser settings.
Disabling some cookies may affect website functionality.
Where our website provides a cookie-consent or privacy-preference tool, you may also use that tool to manage available choices.
Third-Party Websites
Our website, advertisements, emails, or social media accounts may contain links to websites or services operated by third parties.
LV1 is not responsible for the privacy practices of third-party websites. We encourage you to review their privacy policies before providing information.
Children’s Privacy
LV1’s website and services are intended for adults and businesses and are not directed to children under 13.
We do not knowingly solicit personal information from children under 13 through our website. The FTC’s COPPA requirements apply specifically in circumstances involving collection of personal information from children under 13. Federal Trade Commission
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, services, technology, or legal requirements.
When we make changes, we will update the Effective Date shown at the top of this page.
Contact Us
For questions regarding this Privacy Policy or LV1’s privacy practices, contact:
LV1 Technology LLC
d/b/a LV1 Security & Technology
Email: sales@lv1tech.com
Phone: (504) 884-3382
Website: lv1tech.com